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Image by Curology

Why “Ugly” Emails Convert Better Than Pretty Ones

Campaign Goal: Sell out a limited skincare bundle


Tactic: A/B test a plain-text email vs. a fully branded one

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Approach:

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  • Option A: Beautiful graphics, brand colors, lots of info, multiple links

  • Option B: Plain-text email written like a quick note from the founder:
    “Hey [First Name], thought of you for this…”

  • No distractions. Just one message and one link.

Image by Austin Distel

RESULTS

  • Plain-text email converted 3.5x higher

  • Sold out the bundle in 48 hours

Image by KOBU Agency

RESULTS

Reply rate doubled—clients felt it was a direct message

Image by Ruth Kim

WHY IT WORKED?

Pretty doesn’t always mean powerful. Stripped-down, genuine messages cut through inbox noise and make the reader feel personally invited—not marketed to.

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